ImukaAccess is Hiring! Operations Manager

Imuka means “Get up”

ImukaAccess is a for-profit technology driven social enterprise that provides direct access to financing and business development support to entrepreneurs in Uganda. As Imuka, our goal is to increase the amount and effectiveness of capital and capacity development services provided to entrepreneurs in Uganda. We believe in the power of entrepreneurship as a driver of economic growth, employment and poverty reduction. Imuka Access links entrepreneurs to investors for much needed investment and couples business expert mentors to early stage businesses to offer business services. Imuka Access has been recognized as most innovative for one of its projects. We honor a triple bottom line approach to business placing emphasis on people, planet and performance. We are bringing these services to entrepreneurs across Uganda through our web app found at

Reports To: This is a mid-level position reporting to the CEO/Board of Imuka Access.

Job Purpose:

  • Work on behalf of the CEO and Board to deliver Imuka’s Operations plan to ensure the ongoing growth and success of Imuka Access.
  • Act as a strong figurehead for Imuka; a positive ambassador and leader to employees and partners.
  • Build and manage partner relationships.
  • As required, to report on operations and administration to the CEO/ Board.
  • Represent the interests of Imuka operating staff, to the CEO/Board.

Responsibilities include but are not limited to:

  • Project Planning and Management: Defining a concise project scope and implementation of activities focused on attaining organizational delivery; Leading project statuses whilst managing working with a risk register to align project progress
  • Team Management and Building; Ability to work and build teams accountable to company goals; proper use of company resources to help teams meet their goals
  • Process Management and Improvement; Defining a clear and precise project management process whose work plan delivers results for all Imuka’s stake holders (entrepreneurs, partners and investors). Facilitate organizational strategic decision making
  • Oversee operations budgets, expenditure and management accounts ensuring that income and expenditure is within business plan targets and properly recorded
  • Take overall responsibility for achieving, monitoring and reporting on performance against targets in all operational areas of the Company’s activities, taking appropriate action as required

Special Skills and Requirements

  • Business Development Degree or its equivalent
  • Prior experience with SCRUM/Agile methodologies with enterprise-level application development projects.
  • Experience and thorough knowledge of operations and analytical skills in the tech industry
  • Outstanding communication skills for team work in a work environment
  • A working knowledge of financial planning management and reporting.
  • Previous experience of management within a multicultural context and of managing multicultural operational teams especially within the tech industry
  • Whilst a strong business/management background is not a prerequisite, the ability and motivation to develop a good understanding of business growth models in the tech industry is desirable.
  • A ‘hands-on’, ‘can-do’ attitude.
  • Must be familiar with Microsoft Word, Excel, Access and Power Point
  • Must be able to work under pressure and multi task

Additional Details:

  • The opportunity is open to all, however women are highly encouraged to apply

How to Apply:

  • Send a cover letter explaining why you think you are the right person for this opportunity to, and attach your current CV.


Location: Plot 17, Muwafu Road, Ntinda

Kampala, Uganda